Introduction
Welcome to Ecobia, a brand operated by BIA Enterprise. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ecobia.in. Please read this policy carefully to understand our views and practices regarding your data and how we will treat it.
Information We Collect
We may collect and process the following data about you:
- Personal Identification Information: Name, email address, phone number, shipping address, payment details.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
How We Use Your Information
We use the information we collect in the following ways:
- To Provide and Manage Our Services: Including processing your orders, managing payments, fees, and charges, and delivering the products you have purchased.
- To Improve Customer Service: Your information helps us to more effectively respond to your customer service requests and support needs.
- To Personalize User Experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our website.
- To Improve Our Website: We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To Process Transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To Administer a Contest, Promotion, Survey, or Other Site Feature: To send users information they agreed to receive about topics we think will be of interest to them.
- To Send Periodic Emails: The email address you provide for order processing will only be used to send you information and updates about your order.
How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These security measures include password-protected directories and databases to safeguard your information.
Sharing Your Information
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.
Cookies
We use cookies to enhance your experience on our site. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
Your Rights
You have the right to request access to the personal data we hold about you, to ask that your data be corrected or erased, to restrict how we process your data, and to object to our processing of your data. If you would like to exercise any of these rights, please contact us using the contact details below.
Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: care@ecobia.in
- Phone: +91 8347860864
- Address: Ahmedabad, India.
Thank you for choosing Ecobia. We value your trust and are committed to protecting your personal information.